FAQ

  • What is cremation?

Cremation is a technical heating process, whereby the remains are consumed within minutes, by intense heat. Through heat and evaporation the body is reduced to small bone fragments.

  • Am I getting back only my pet’s ashes or just a representative amount from a group?

Our ethical standards of separation are maintained by a three-step check method. Individual return of pet’s cremains is guaranteed for separate and private cremations.

  • Is embalming necessary?

No. Embalming is a process that preserves the body and is not necessary for cremation.

  • Is it normal to grieve the loss of a pet?

It is just as normal to grieve the loss of a pet as it is to grieve over the loss of a person. Not only as it normal, but it is healthy to grieve. Suppressing grief causes more pain. Tears are an important part of accepting and working through the grief. Remember the funny things they did. The more you remember (no matter how painful it is), the better you will feel. Saying your final “goodbyes,” planning and being part of the funeral arrangements is an important part of accepting the loss.

  • How long is a normal grief period?

There is no “normal” set time for grief. Different people react in different ways. Many times grieving people question their sanity. This is the pain and confusion of grief. Grief should not be hidden. Avoid those that do not understand. The longer it is denied the longer you will grieve.

  • Is a casket required?

No, a casket is not required, although some people prefer to have the pet cremated in a casket. If a casket is used it must be composed of combustible material.

  • Can I witness the cremation?

Yes, a client may be present through the complete cremation process. Although it is not encouraged, it is beneficial to many.

Address

6 / 110 Mays Road,
P O Box 12708
Penrose,
Auckland 1030
Phone: (09) 633 0203
Fax: (09) 6330206

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