Members of NZPCA are required to adhere to the rules of the association as well as a strict code of ethics and conduct.

CODE OF ETHICS
Members of the New Zealand Pet Crematorium Association recognise the responsibilities entrusted to them in their relationships with:

(a) the bereaved they serve
(b) the public at large
(c) the profession of which they are a part.

Specifically they have agreed:

1. To accept as a duty the maintenance of truth, accuracy, dignity and good taste.
2. To maintain in all matters the highest standard of business, professional and personal conduct.
3. To respect in all circumstances the confidentiality and trust placed in them by reason of their function and calling.
4. To preserve within the bounds of dignity, good taste, and practicality, the right of personal choice and decision-making for the families they serve, and due regard for the ethnic origin and spiritual beliefs of the deceased pets family. 5. To maintain competent personnel with facilities and equipment adequate to provide a comprehensive pet cremation service.
6. To provide accurate information concerning the range of services and merchandise available, the prices of the same, and the functions and responsibilities accepted on behalf of their clients.

NZPCA | Members location